Comment: Hello, I have contacted you on many occations and have asked you to message me and to let me know what is going on, but you have yet to reply. So I am forced to give you a one, but I would be happy to replace it if you were to send out the package. I hope that you are well.

Comment: I have sent many emails, pms, and comments and no response - if I ever receive - I will re-rate. Very disappointed.